If there’s one thing I’ve learned in product management, it’s this: each industry teaches you something different — and unlearning is just as important as learning.

Over the past few years, I’ve had the chance to build products across FinTech, HR Tech, and now — Gaming. The shift from one domain to another hasn’t just expanded my toolkit, it’s forced me to rethink what it means to be user-centric, data-driven, and outcome-focused.

Let me rewind a bit.


📍 Starting with FinTech: Product = Trust

At KFinTech, I was working on investment platforms, mutual fund apps, and backend-heavy financial products. The stakes were high — we were dealing with people’s money.

Lesson: Every tap, every screen, every word carried the weight of user trust. Even small bugs could create panic. Good UX wasn’t just a nice-to-have — it was a business requirement.

I learned how to simplify complex workflows, manage stakeholder expectations across compliance and legal, and most importantly — how to redesign trust.


📍 Then HR Tech: Product = Workflow

Switching to INRY was like flipping the lens. Now, the product wasn’t consumer-facing. It was used by HR teams, recruiters, and implementation partners. I was building Applicant Tracking Systems and HR Service Delivery apps within the ServiceNow ecosystem.

Lesson: In HR Tech, you’re designing for scale and flexibility, not just beauty. Configurability, integrations, and admin experience took center stage. The users weren’t casual users — they were power users with deeply embedded workflows.

That’s when I really internalized the difference between “usable” and “useful.”


🎮 And Now: Enter Gaming

This year, I made a big leap — into the world of gaming and betting platforms. It’s fast, data-rich, emotionally charged, and wildly user-driven. It’s also full of unknowns for someone coming from FinTech and HR. And that’s exactly why I leaned into it.

I didn’t want to become the kind of PM who only knows one kind of product. I wanted to challenge my assumptions, reset my learning curve, and understand what makes users come back because they want to — not because they need to.


Why This Move Matters

Each industry has taught me a different “PM muscle”:

FinTech sharpened my ability to design for clarity and safety

HR Tech taught me to think in systems and enterprise logic

Gaming is already pushing me to level up on engagement, retention, and rapid iteration

And what ties them all together? Curiosity. A willingness to say, “I don’t know — but I’ll figure it out.”


What’s Next?

I’m diving deep into retention strategies, loyalty programs, and behavioral design in gaming. It’s a whole new playbook (pun intended), and I’m excited to share what I’m learning along the way.

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